In a new paper, Dr. Seth Kaplan and Dr. Carolyn Winslow ('17), along with Joseph Luchman of the Marsh group, examine the impact, relative importance, and unique predictive validity of changes in a host of job features and other relevant factors on job satisfaction. The study analyzes data over a 35 year period.
The data analysis was designed to eliminate a lot of perceptions around what makes a job satisfying and focused on the data that revealed the intrinsic, social, and extrinsic features that made up what could be considered satisfaction. Different dimensions of the Job Characteristics Model found that employees' reports about contributors to job satisfaction differ from findings found in some of the other data.
The full paper can be read here.
September 24, 2020